• people-and-services-716
  • 
    • People and service

      Anticipating your requirements and being ready to cater for every whim are the hallmarks of service at the Connaught.

      The way we welcome our guests, attend to them throughout their stay and remember them when they return is fundamental to our reputation.

      Every member of the team, from doorman to room service, is dedicated to making sure your stay runs smoothly.

      Perfect place to learn from the best

      Our location in Mayfair Village means we’re alongside craftsmen and women whose skills have been gathered over hundreds of years.

      We meet with and learn from them – and travel widely – to bring the very best skills and knowledge back to the Connaught.

      • We send our kitchen brigade across Carlos Place to brush up on their master butchery skills at Allen’s of Mayfair – the oldest butcher in London.
      • The dedicated butlers here visit the workshop at John Lobb, boot makers by appointment, to understand how to revive tired brogues, spruce up suede or add extra lustre to a dress shoe. They get training in how to revive a tired iPad, too.
      • Our Aman Spa team travel constantly to learn new therapies, specialist skills, and the latest treatments.
      • Our sommeliers spend time in Champagne and Burgundy learning the secrets of wine production and appreciation.
      • So they know what excellent service feels like, every member of staff has stayed at least one night in the hotel.

    • Our People
      Our People CTA
      The Connaught is the perfect combination of the finest experience and fresh air, and when the opportunity was offered to me, I didn’t take too long to say yes.

      Read More >

    • Make My Day
      Junior Butler signpost
      Lisa De Castro, Junior Butler, talks about what makes her day special

      Read More >

  • 
    • Share this page

      Share it with a friend, relative, loved one... or the world!

    • Suite Heaven
      Rooms Suites / Suite Heaven Thumbnail
      Stay in a suite at the Connaught from as little as £1,125 per night including English breakfast.

      View Offer >

    • CONNAUGHT NOEL
      Connaught noel
      Begin your festive season with a magical stay at the Connaught. From £1,500 for two nights.

      View Offer >