The Connaught Butler

As you are led to your room, your butler will make sure you have everything you need to settle in. This is your right-hand man (or woman). An expert luggage un-packer, and thoughtful packer. A guide to everything from sartorial advice to smart technology.

For now though, it’s time to relax, get to know The Connaught and relish its surroundings. If you need anything, just call. From packing on departure to 24 hour dining, we’ll be with you at the drop of a hat.

Your butler can assist with:

  • Unpacking service on arrival
  • Complimentary tea or coffee on arrival
  • John Lobb-trained shoe shine service on request
  • 24 hour in-room dining
  • Packing service on departure

Contact us

For further information on our Butler service, please email

Reservations for the John Lobb shoe shine service can be made up to 24 hours in advance. To book, please email 

A man shining shoes to a man sitting in a leather armchair, with the John Lobb gear.

John Lobb Shoeshine

Take a seat in The Connaught’s John Lobb shoeshine chair – beautifully streamlined and clad in rich, tobacco-hued buffalo leather. Your shoes will be treated to a shine using the finest John Lobb brushes, waxes and polishes, while your jacket is whisked away for a steam press. With a drink of your choice in hand, a newspaper or a lovely chat, this is time to relax. The John Lobb shoeshine is available during the day and lasts approximately half an hour.

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